Resources

Scam guides, threat updates, and practical advice for parents and children.

🎣 Known Scams

Royal Mail / Evri Fake Delivery Text

Very Common

A text arrives claiming to be Royal Mail, Evri, or DPD saying a parcel couldn't be delivered and asking you to pay a small redelivery fee — usually £1.49 to £2.99. The payment page is fake and steals your card details. Real couriers never request payment via a text link. Track deliveries only through the courier's official website using your tracking number.

Updated Jan 2026

HMRC Tax Refund / Rebate Scam

High Risk

A text or email claims you're owed a tax refund from HMRC and asks you to click a link to claim it. The fake site collects your personal and bank details. HMRC never contacts people about refunds by text or email — all genuine communication is by post or through your Government Gateway account at gov.uk.

Updated Jan 2026

WhatsApp "Hi Mum / Hi Dad" Impersonation

Targets Families

A message arrives from an unknown number: 'Hi Mum, I've got a new phone — can you save this number?' Once trust is established, the scammer claims to be urgently stuck and asks for a bank transfer. Always verify by calling the person on their known number before sending any money. Never transfer funds based on a WhatsApp message alone.

Updated Jan 2026

Gaming Currency Scams (Roblox, Fortnite, Steam)

Targets Children

Websites and videos promise free Robux, V-Bucks, or Steam gift cards in exchange for logging in or completing surveys. These steal your account credentials or install malware. Official game currencies are only available through official game stores — there are no legitimate free currency generators, regardless of what the site claims.

Updated Dec 2025

Fake Job Offer Scam

Targets 16–18+

A direct message or email offers a well-paid, flexible job — commonly 'social media manager', 'mystery shopper', or 'package handler'. The role turns out to involve forwarding suspicious packages (re-shipping fraud) or requires you to pay upfront for equipment. Legitimate employers never ask you to pay to start a job or to handle packages from strangers on their behalf.

Updated Jan 2026

Bank and Police Impersonation Calls

High Risk

Scammers call posing as your bank's fraud team, HMRC, or even the police, claiming your account is compromised or you're under investigation. They may ask you to move money to a 'safe account' or hand over your PIN. Real banks and police will never ask for this. Hang up and call your bank directly using the number on the back of your card.

Updated Dec 2025

Fake Prize and Gift Card Scams

Common

Messages claiming you've won a prize are almost always scams. Real competitions don't contact winners out of the blue — you have to enter first. Fake prize scams typically ask for personal details, a 'release fee', or ask you to buy gift cards to 'verify your identity'. Gift card codes are untraceable once shared — treat them like cash.

Updated Dec 2025